Terms & Conditions

TERMS OF USE

Gastronomia.ee online-store common terms of use:

STOCKMASTER OÜ

Reg. number: 12537550

Country: Estonia

1. Common terms 

1.1. These terms of use regulate rights and responsibilities between the client (The  Buyer), who is making the purchase from www.gastronomia.ee theonline-store  and Stockmaster OÜ (The Seller)

1.2. The following conditions, product prices, product information and Estonian legal rules apply to all registered user and guests of gastomina.ee, who wish to purchase our products and services. 

1.3. The seller has a right to amend www.gastronomia.ee online-store 

 common terms of use as well as amend the terms of sale and pricing. 

1.4. The terms of use that were valid during the order placement apply if the buyer has entered into the agreement before the amendments were made and if the law does not state otherwise.

2. Product price, purchase and payment

2.1. All prices of www.gastronomia.ee online-store are in Euro and include VAT. 

2.2. Product prices do not include delivery charge. Delivery charge depends on the selected delivery options by the Buyer. Such options are separately highlighted in the order. 

2.3. The Seller has a right to amend product pricing. 

2.4. The Buyer will receive a product with a price that was valid during the order placement if the buyer has entered into the agreement before the product price change. The Seller is not liable to refund or repay the price difference. 

2.5. The actual price of the product is shown in the shopping while completing the order. 

2.6. The Buyer is pre-paying for the order and the delivery charge in advance. The payment in conducted outside the online-store using safe and reliable third-party banking services as well as credit card services. The Seller has to access to The Buyer’s payment or credit card information. 

2.7. The Buyer receives the order confirmation to his/her e-mail after the payment for the order is made. The Buyer should get in touch by e-mail: e-pood@gastronomia.ee in case the order confirmation is not received. 

2.8. The contract of sale entered into by The Seller and The Buyer is valid after the confirmation and full payment. All contracts are stored in the Stockmaster OÜ database. 

2.9. The order is packaged and passed to the delivery service within one day after the full payment for this order is received to the bank account of Stockmaster OÜ. 

2.10. The Buyer is confirming that he/she got fully acquainted and fully agrees with common terms of use while ordering and paying with Stockmaster OÜ online-store. 

3. Product delivery and transfer

3.1. The order is packaged and sent to the Buyer’s registered address or given directly in the store once the purchase is made and the full payment is received to Stockmaster OÜ account.

3.2. Www.gastronomia.ee online-store delivery terms are valid once the full payment for the order is received and also depend of the method and place of delivery. 

3.3. In case The Buyer is willing to change the delivery address it is required to inform The Seller via e-pood@gastronomia.ee e-mail address as soon as possible. It is impossible to amend the delivery address in case the order was already shipped to the address provided by The Buyer. 

3.4. When the order is ready for delivery or issue The Buyer receives the notification to the e-mail address provided.

3.5. In case the wrong delivery information is provided by The Buyer Stockmaster OÜ is not responsible in case of any misunderstanding during the delivery of the product. 

3.6. The Buyer has a right to exchange the product in case of any damages to the product during delivery. The Buyer will receive a full refund to the account used to make the payment in 30 days from the moment the problem is reported to Stockmaster OÜ. 

3.7. Stockmaster OÜ has a right to amend the terms of product delivery. 

4. Warranty and product returns. 

4.1. All products displayed on www.gastronomia.ee online-store are certified and meet all European Union standards. Product photographs are examples and may differ from the actual product. 

4.2. While purchasing food products, beverages and other every day products the agreement cancellation is not accepted within 14 days as per paragraph 9 part 2 page 53 of the debt law. 

4.3. All filed by The Buyer returns are accepted by The Seller in case the product is faulty or defective.

4.4. The Seller is responsible for all expenses related to product returns.

5. Responsibility and unforeseen circumstances 

5.1. As per Estonian Republic legal acts, in case www.gastronomia.ee online-store common terms of use are violated, The Seller is responsible for any damage cause to The Buyer. 

5.2. As per Estonian Republic legal acts, in case www.gastronomia.ee online-store common terms of use are violated, The Buyer is responsible for any damage cause to The Seller. 

5.3. None of the parties are responsible for any damage in case that damage was caused by the unforeseen circumstances during product delivery. Not fulfilling the obligations of both parties during unforeseen circumstances is not a violation of current terms of use. 

5.4. The Seller is not responsible for any breaks in the provision of services, delays, mistakes, website errors due to any mistakes done by third party providers, postal companies as well as any other violation appeared during the unforeseen circumstances that cannot be controlled by The Seller. 

6. Privacy policy

6.1. GASTRONOMIA’s confidentiality policy is about Buyers personal data handling which is applicable to all Buyers who are individuals and are purchasing offered goods, products and services.  

6.2. Buyer is giving his/her clear and deliberate permission for usage of personal information provided while using www.gastronomia.ee web-store.

6.3. Stockmaster OÜ acts as a responsible personal data halder, reg. code 12537550, address Allika tee 14, Peetri alevik, Rae vald 75312 Harjumaa, Estonia

6.4. Seller is using public data to provide services to Buyer. During public data handling Seller can use third party service providers (for example, providers of payment or postal services) who are contracted to protect personal data and keep the confidentiality of transferred information. 

6.5. Seller has a right to transfer personal data to supervision institutions, law enforcement agencies as well as third party companies should this be legally requested.

6.6. If the buyer has singed up to a marketing mailer from GASTRONOMIA then Seller keeps a right to propose new information to Buyer with regards to good or companies using the contact information of Buyer. 

6.7. Buyer can contact the Seller with regards to perosnal data handling questions via e-mail e-pood@gastronomia.ee

6.8. In case of any complaints with regards to personal data handing Buyer has a right to contact the data protection Inspection.  

6.9. Seller can change the confidentiality policy at any time according to the requirements of personal data protection. 

7. Final clauses 

7.1. Buyer and Seller should be guided by legislation and legal acts of Estonia in regards to any questions outside of the confidentiality policy. 

7.2. Both parties should first come to an agreement by negotiations should any disagreements or disputes arise during the fulfilment of current terms of use. In order to protect own rights, Both parties have a right to apply to the Department of the consumer right protection or the court in case that emerged disagreements and disputes cannot be solved by negotiation.